Job Description
Our client is a fast-growing startup in the space of cloud storage and is seeking a Sales Engineer (‘SE’) to provide mainly pre-sales and occasionally post-sales support for the entire solution portfolio. This is a home-office based role in the greater Paris area with
Desired Skills and Experience:
At least 5 years of experience as an SE in storage or a related industry with storage service providers and large enterprise customers
Strong presentation and technical analysis skills
Willingness to travel mainly in France and sometimes rest of Europe
Storage Experience – Such as Hitachi, EMC, IBM or NetApp – Knows how to create and manage LUNS, iSCSI initiators and targets, troubleshoot storage-related problems. Has experience in creating, managing, troubleshooting file servers/NAS and experienced with enterprise ACL, CIFS, NFS, AFP
Working knowledge of TCP/IP, including troubleshooting using tools such as wireshark, ethereal etc. Knowledge of DNS, and other common IP protocols such as SMTP etc.
Experienced with Unix operating systems such as Linux, Solaris, etc. and 2-4 years VMware experience and/or certification
You will:
Interact with partners – train partners and work on joint opportunities
Support the local sales team in sales situations where technical help is
needed
Provide technical support throughout the sales cycle (qualify the opportunity, sell the solution on its technical merits, write POCs, respond to RFIs/RFPs, support complex implementations for large customers once the deal is closed etc.)
Transfer knowledge to both customers and partners (product demos, hands-on training) and work closely with service providers on deployments
– conduct needs assessment and work with them to use our solution as part of their commercial objectives in the market place
Collect customer requests and passing them on to the product management team