Area Operation Supervisor North Marmara


Chronos Consulting Turkey is part of the Coberon Chronos Group, an award winning global leader in temporary staffing and permanent recruitment for technical and mid to high management levels for the global Fortune 500. The Group owns and operates 25 offices worldwide.
Our client is one of the premier suppliers of industrial group and delivering the highest quality of products and services in the sector. Due to new opportunities, they are currently looking for an ''Area Operation Supervisor – North Marmara.''
• University degree in mechatronics, electrical engineering or mechanical engineering
• At least 4 years experiences in aftermarket service of industry product;
• Service product sales experience are considered as the advantage
• Mechanical, electronic and electrical knowledge.
• IT Knowledge in addition is preferable.
• Strong skill of diagnosing, repairing and trouble shooting.
• MS office and PC skill is a must;
• Good communication skill
• Fluent in English both in oral and written is an essential
• Well organized, motivating, goal achievement
• Develop others with strong teamwork spirit
Duties and responsibilities include, but are not limited to:
• Work independently for daily service work, such as project startup, installation, regular maintenance and customer’s training etc;
• Be responsible for customer’s call back, technical support and problem solving.
• Regular customer visiting to find out their demands and service business opportunity during service trip;
• Cooperate and assist service sales in quotation / service contract preparation process.
• Working closely with sales team & project team to ensure the customer satisfaction
• Provide technical and quality feedback to the product specialist according to customer’s feedback;
• Works closely with service sales & project team to meet customer’s needs during commissioning and implementation of projects.
• Provide technical feedback to the project management according to customer’s feedback;
• Timely and correctly feedbacks work order, weekly report and monthly report;
• Manage operation team in region, include planning, scheduling, efficiency and reporting, monitoring and controlling the quality of the service and the labor costing as well as people development and the related training
• Be responsible for people selection and development, i.e. interview, coaching and counseling of the employees in area;
• Be ready to take up new tasks as assigned;
Only the candidates that fulfill these requirements will be considered. Only shortlisted candidates will be contacted. Send your CV, indicating the job reference to:This email address is being protected from spambots. You need JavaScript enabled to view it.