Presales Engineer, Digital Customer Engagement Washington DC


Our client is an emerging leader with unique digital contact center management solutions.
They are urgently looking for a high-performing Pre-Sales Engineer reporting to the Global VP Sales to help them meet ambitious customer acquisition and revenue growth objectives. 
·      Previous experience working within a technical/commercial pre-sales position.
·      Must be a subject matter expert with contact center software systems experience.
·      An ability to communicate technical information to non-technical staff in a way that is easy to understand.
·      Proven sales experience, consistently meeting or exceeding targets
·      Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
·      Proven ability to articulate the distinct aspects of products and services and position them against competitors.
·      Excellent listening, negotiation and presentation skills.
·      Excellent verbal and written communications skills.
·      7+ years’ experience selling Software solutions to large enterprises.
Minimum BS/BA or equivalent degree
Key Areas of Responsibility:
·      Working closely with the sales team on proposals and pitches for business.
·      Attending meetings with business development managers and acting as a technical and subject matter expert.
·      Putting together business cases, presentations and ROI for the sales teams to support their proposals.
·      Working closely and collaboratively with customers to devise effective solutions.
·      Ensuring that the company’s product can deliver on the customer’s requirements.
·      Working closely with customers to understand and capture requirements.
·      Replying to customers following requests for information and proposal requests.
·      Presenting proposals to customers alongside members of the sales team.
·      Providing ongoing support for customers post implementation.
·      producing detailed costings for customers and ensuring the contract is profitable.
·      Manage consultative sales cycles
·      Ensure the proposed sales and solutions capitalize on strengths and can be implemented successfully
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